Terms of Service

Date of Last Revision: July 12, 2026 (UTC) — Updated 8 days ago

These Terms of Service (the "Terms") govern Your access to and use of the websites, hosting platform and related services (the "Service") provided by Velrix, a trading name of Hypefox AB (org. no. 559570-6416, VAT SE559570641601), with its registered office at Hyllie Boulevard 34, 215 32 Malmö, Sweden ("We", "Us", "Our"). By creating an Account or using the Service, You accept these Terms together with Our Privacy Policy, which forms part of them.

Definitions

In these Terms of Service, the following definitions apply:

• "We", "Us", "Our": Refers to Velrix, a trading name of Hypefox AB (org. no. 559570-6416, VAT SE559570641601), registered in Malmö, Sweden, including its divisions, subsidiaries, and affiliates.
• "Service": The online platforms, websites, hosting infrastructure, control panel, desktop applications, and other products and services offered by Velrix.
• "Our Site": Refers to the velrix.net domain and all of its subdomains, encompassing all web pages, services, Content, and features offered under the velrix.net domain.
• "User", "You", "Your": Any individual, company, or entity that accesses or uses Our Service.
• "Content": Text, images, audio, video, and all other forms of data or communication that We provide on or through the Service.
• "User Content": Content that a User posts, uploads, publishes, submits, transmits, stores, runs, or includes in their profile or other areas of the Service.
• "Terms": These Terms of Service, including any amendments or updates to them.
• "Personal Information": Information that can be used to identify, contact, or locate an individual, as described in Our Privacy Policy.
• "Third-Party Services": Services provided by parties other than Velrix, which may include links to other websites or resources.
• "Account": The User Account created to access and use the Service, which may require registration and login credentials.

1. Transparency

In the interest of transparency: these Terms and Our related legal documents are designed to protect Velrix and Our business, in Our best interests. They allocate risk clearly so that both parties know where they stand. We expect You to do the same for Your own projects: protect Your own interests, and identify and mitigate the risk factors present in Your own operations — for example by keeping Your own backups, securing Your systems and credentials, and verifying important information before acting on it. Nothing in this section limits rights that mandatory law grants You.

2. Eligibility and Your Account

You must be at least 16 years old and able to enter into a binding agreement to use the Service. You agree to provide accurate, current and complete information when registering and to keep it up to date. You are responsible for safeguarding Your Account credentials and for all activity under Your Account, and You must notify Us immediately of any unauthorised use.

• Prohibition of Account Sharing: You are strictly prohibited from sharing Your Account credentials with any other individual. Account sharing undermines the security of Our Service and violates these Terms.
• Built-in Team Collaboration Feature: To facilitate teamwork, Our Service includes a built-in feature that allows You to invite others to join Your projects. This feature ensures that each team member has appropriate access without compromising the security of individual Accounts.
• Consequences of Violation: If We detect that Your Account is being shared, this may result in immediate suspension or termination of Your Account.

3. The Service

We provide free, advertising-supported hosting for applications and bots, together with a control panel and related tooling. Our role is to operate infrastructure: We make compute, storage and network connectivity available to You, and We receive and deliver network packets using the various internet protocols. Velrix is not responsible for what You do with that capacity and connectivity (see sections 4, 12 and 13). We may add, change or discontinue features of the Service from time to time.

Service provisioning generally happens automatically and quickly, but this is not guaranteed: technical or data-validation issues can occur during provisioning that require manual action by Our staff. The Service is provided free of charge and without any availability commitment, uptime target, service level agreement or credit scheme. We aim for reliable operation, but You acknowledge that the Service may be interrupted, degraded or discontinued at any time.

4. Acceptable Use

Everything You do on the Service must comply with the applicable laws of Your home country, of Sweden and of the server's location, as well as international law — and You certify that the activities performed through Your services do so. You take full responsibility for this. Your activities must also not cause damage to Our or Our suppliers' hardware or equipment, brand reputation or network reputation, or similar harm. The following are never permitted:

• Illegal Content and Activity: Illegal activity and illegal content of any kind, including fraud, phishing, child sexual abuse material, terrorist content and the infringement of intellectual property rights. You may not host copyrighted Content without holding the appropriate licenses.
• Attacks: Attacking, probing or gaining unauthorised access to any system, including denial-of-service (DoS/DDoS) attacks, host or port scanning, brute-forcing and intrusion attempts.
• Email Spam: Sending unsolicited bulk messages, operating open relays, or forging message headers or sender identities. Spam directly affects the reputation of Our IP space and therefore every User who relies on it; We treat it with particular seriousness and may block ports, filter traffic, or suspend or terminate offending services.
• Resource Abuse: Hosting Content or workloads that intentionally harm Our hosting environment, including cryptocurrency mining, public VPN or proxy services, Tor exit nodes, large-scale scraping or crawling, botnets, and network abuse of any kind. Free resources are shared: sustained workloads designed to exhaust them are not permitted.
• Entry into Our Network: Using a service as a portal or entry point into Our network, including attempts to reach Our management systems, other Users' services or Our suppliers' infrastructure, or to circumvent resource limits or the isolation between Users.
• Unsandboxed Malware: Intentionally running malware or other harmful software. Unlike infrastructure designed for security research, Our free hosting platform is not a permitted environment for malware analysis of any kind.
• Adult Content: Hosting or distributing pornographic or other adult Content, regardless of its legality. This includes, but is not limited to, images, videos, and emojis that are not Safe For Work (SFW).
• Sanctions and Prohibited Jurisdictions: You may not access, use, or register for Our Service from, or on behalf of, any individual, entity, or organization located in, established in, ordinarily resident in, or controlled by persons in the Russian Federation, the Republic of Belarus, or any territories under their control or occupation. This restriction also applies to any person or entity designated under applicable sanctions administered by the European Union, Sweden, or other relevant authorities, and applies regardless of whether the Service is provided on a paid, free, or trial basis. You further agree not to use the Service, directly or indirectly, for the benefit of or in support of any sanctioned jurisdictions, sanctioned parties, or persons acting on their behalf. We reserve the right to block access, terminate Accounts, and take any necessary measures to ensure compliance with these legal obligations.

We may investigate suspected violations and throttle services, suspend or remove Content or access, or terminate Accounts where necessary to protect the platform, Our Users or third parties. We reserve the right to determine, at Our own reasonable discretion, whether resources have been used in line with these expectations.

5. Abuse Reports and Remediation

We receive and act on abuse reports concerning activity on Our network. Where a report is serious enough, We will forward it to You and ask You to resolve the underlying issue. You will normally have up to 24 hours to remediate, but We expect issues to be addressed as close to immediately as possible on receipt — serious problems cannot wait, and We may act before the 24-hour period ends where an issue is severe, ongoing, unlawful, or puts Our network, Our other Users or third parties at risk.

To report abuse, spam or unwanted traffic originating from Our network, use Our abuse reporting page or contact abuse@hypefox.net. We investigate every genuine report.

6. Advertising and Adblocking

The Service is funded by advertising. This is what allows Us to offer hosting free of charge, and by using Our Site You agree not to use any means to block, hide or circumvent Our advertising. While We recognize that adblocking is the right of every User, We reserve the right to restrict or terminate access to Our services if We detect the use of adblocking technologies, and You consent to Our detection of and countermeasures against such technologies. If You prefer an ad-free experience, Velrix Desktop (coming soon) is Our official ad-free alternative.

7. Service Renewal

Our free hosting operates on a renewal system: to maintain Your free Service, it must be renewed periodically at no cost. Failure to renew results in progressive actions leading to Account termination:

• Day 5: On the 5th day after the renewal deadline, You will receive a pre-suspension warning by email informing You that Your server will be suspended in 48 hours if not renewed.
• Day 7: On the 7th day, Your server is automatically suspended and cannot be turned on until renewed; Your files and database information remain accessible. A "Server Suspended - Action Required" email is sent to Your registered email address.
• Day 23: On the 23rd day, if not renewed, You will receive a final warning regarding the impending deletion of Your Account and servers in 7 days.
• Day 30: After the 30th day, if not renewed, Your servers, Account, and all associated data are permanently deleted and a final confirmation email is sent. This action is irreversible — recovery after deletion is technically impossible.

By using Our Service, You acknowledge and accept the consequences of failing to renew, including the permanent deletion of Your data if not renewed by the 30th day. It is Your responsibility to keep Your contact details up to date and to renew on time; deadlines apply even if a reminder email is delayed, filtered or not received. By renewing a server or otherwise continuing to use the Service after a renewal period, You acknowledge that such renewal constitutes Your continued acceptance of these Terms and Our Privacy Policy as in effect at the time of renewal.

8. Suspension and Termination

You may stop using the Service at any time. We reserve the right to suspend or terminate any User's Account if they are found to have violated these Terms, or if We suspect misuse of Our Service, without the obligation to provide evidence or justification for such suspension, and where required to protect the platform or comply with law.

• Archives: Depending on the reason for Your suspension, We will decide, at Our discretion, whether to provide You with a backup of Your data.
• Data on Termination: Upon termination of Your Account, Your information is permanently deleted from Our systems, except where retention is required: where Content involves the sexual, physical, or similar abuse of minors, Your Personal Information and Content will be forwarded to NCMEC or the appropriate authorities; where authorities lawfully require information, it is handled as described in section 11; and records We are required to keep by law are retained as described in Our Privacy Policy.

9. Property Rights

• Ownership of Service and Content: All rights, title, and interest in and to the Service (including all Content, graphics, code, software, and other materials) are the sole property of Us or Our licensors, including any related intellectual property rights, whether registered or unregistered.
• User Content: Users retain full ownership and all rights to their Content. By using Our Service, You grant Us only the limited rights necessary to provide the hosting Service to You: to store, transmit, and display Your Content to You and those You authorize, to make technical copies for backup and caching purposes, and to access Your Content solely for technical support, security, or legal compliance purposes. We do not claim ownership of Your Content, and hosting it does not make it Ours or imply endorsement.
• Trademarks: Our name, logo, and all related names, logos, product and Service names, designs, and slogans are trademarks of Us or Our affiliates or licensors. You must not use these marks without Our prior written permission.
• Restrictions: You may not copy, modify, distribute, sell, or lease any part of Our Service or included software, nor may You reverse engineer or attempt to extract the source code of that software, except where laws prohibit these restrictions or You have Our written permission.
• Feedback and Suggestions: Any feedback, comments, or suggestions You may provide regarding Us or the Service is entirely voluntary. We will be free to use such feedback as We see fit and without any obligation to You.

10. Third-Party Services and Links

Our Service may contain links to Third-Party Services, websites or advertisers that are not owned or controlled by Us. We are responsible only for the Content and services provided directly on Our Site. We do not endorse, nor are We responsible for the content, privacy policies, or practices of any third party, and Your relationship with providers You contract with directly is governed by their own terms and policies.

11. Lawful Requests and Disclosure to Authorities

As a Swedish company, We are required to comply with lawful, binding requests from Swedish courts, the police and other competent authorities, including valid requests made under applicable mutual legal assistance frameworks. Foreign authorities cannot compel disclosure directly under their own law — a request from another country only binds Us once it has been channelled through these frameworks and resulted in a lawful order valid in Sweden.

We never volunteer User information. Before disclosing anything, We verify that each request is legitimate — including the identity and authority of the requesting body and the legal basis it relies on — and We only accept properly issued official documents submitted through Our designated legal channels, or, where a request concerns the underlying network, through the proper legal channels of Our parent company and network operator, Hypefox AB (AS214365), at contact@hypefox.net. We reject informal, unverified or overbroad requests, and We disclose only the specific data We are legally compelled to provide, and only to the extent required. Where the law imposes a duty of confidentiality on Us regarding such requests, We are prohibited from notifying You that a request was made or that any data was provided, and You acknowledge that We will comply with any such duty.

12. Disclaimers and Limitation of Liability

• As Is, As Available: Except for rights that cannot be excluded under mandatory Swedish consumer law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, and without any commitment to availability or uptime.
• Backups and Data Loss: You are responsible for maintaining Your own regular backups of any data and Content You store on the Service — We strongly encourage this, especially where the data is important to You. We do everything We reasonably can to prevent data loss, but to the maximum extent permitted by law We are not liable for any loss of, or damage to, Your data or Content, however caused — including loss resulting from suspension, termination, or the renewal-based deletion described in section 7.
• Exclusion of Indirect Damages: To the maximum extent permitted by law, We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, use, goodwill, or other intangible losses, resulting from (i) Your access to or use of or inability to access or use the Service; (ii) any conduct or Content of any third party on the Service; (iii) any Content obtained from the Service; or (iv) unauthorized access, use, or alteration of Your transmissions or Content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if We have been informed of the possibility of such damage.
• Maximum Aggregate Liability: To the maximum extent permitted by law, Our aggregate liability arising out of or relating to the Service is limited to the amounts You have paid Us for the affected service in the three (3) months preceding the event giving rise to the claim. As the Service is provided free of charge, this amount will generally be zero (0) SEK. Nothing limits liability that cannot be limited under mandatory Swedish law, including liability for death or personal injury caused by negligence, or for fraud.
• User Content and Conduct: Content stored, published or transmitted through the Service is the User's own, and activities performed through a User's services are the User's own actions. To the maximum extent permitted by law, We are not liable for Users' Content or actions — whether or not Our network or IP addresses are involved — and hosting Content or routing traffic does not make it Ours or imply endorsement.
• Third-Party Dependencies: The Service depends on suppliers and other third parties — such as data-centre and network suppliers, security and analytics providers, and advertisers. To the maximum extent permitted by law, We are not liable for their actions or omissions, their data protection practices, or misconduct by their personnel.
• Automated Communications: The Service includes automated systems that generate emails, alerts, reminders and other notifications. We take reasonable steps to ensure these systems function correctly, but automated communications may occasionally be duplicated, delayed, misdirected, triggered in error or sent in excess. To the maximum extent permitted by law, We are not liable for such automated communications or their consequences, and they do not by themselves constitute contractual commitments beyond what these Terms provide. Renewal deadlines and other obligations apply even if a reminder is delayed or not received.
• Accuracy and Authenticity of Information: Information presented through Our websites, dashboards, status pages, emails and other channels is provided on a best-effort basis and may be incomplete, outdated, cached, delayed or incorrect. Communications and content can also be intercepted, spoofed, manipulated or altered by malicious actors or compromised third-party systems outside Our control — a message that appears to come from Us is not necessarily authentic and must not be blindly trusted. To the maximum extent permitted by law, We make no warranty that such information or communication is accurate, current, complete, reliable or authentic, and We are not liable for reliance on information that is outdated, incorrect, delayed, or tampered with by external parties. If You are unsure whether a communication genuinely comes from Us, contact Us through the official channels listed in these Terms before acting on it.
• Support and Staff Statements: Support and guidance provided by Our staff — in tickets, chat, Discord or elsewhere — is given in good faith but without warranty, and acting on it is at Your own discretion. Statements made by individual staff members do not amend these Terms and do not create commitments beyond them unless expressly confirmed in writing by an authorized representative.
• No Duty to Verify: We have no obligation — and no practical ability — to verify that information provided by Users is real, legitimate, accurate or current. Account information is accepted as provided, and We may rely on it as such. These Terms — including every disclaimer and limitation of liability in this document — apply regardless of the identity information You provide. Providing invalid or false information, or using privacy or anonymization services such as VPNs or proxies, does not exempt You or Your use of the Service from these Terms and does not create any liability for Us that would not otherwise exist. You remain responsible for all activity under Your Account.
• Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to You.

13. Indemnification

You agree to indemnify and hold harmless Velrix and Hypefox AB, and their officers, employees and agents, against any third-party claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or related to Your Content, Your use of the Service, or Your breach of these Terms or applicable law. We will notify You of any such claim and may, at Our option, take part in its defence; You may not settle any claim in a way that imposes an obligation on Us without Our prior written consent.

14. Complaints

We want every genuine issue to be put right. Most issues are resolved fastest through ordinary support via Our Contact Page. If that does not resolve things, You may raise a formal complaint by contacting Us with the word "Complaint" in the subject line, including Your Account details, a clear description of what went wrong, and the outcome You are looking for. We will acknowledge Your complaint within two (2) business days and aim to give a full, written response within fourteen (14) calendar days. If You remain dissatisfied, You may escalate the matter to Our parent company, Hypefox AB, at contact@hypefox.net for an independent internal review. Consumers in Sweden may also refer a dispute, free of charge, to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN) at arn.se. Using this procedure is free and does not affect Your statutory rights.

15. General

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce any right or provision is not a waiver of it. You may not assign or transfer these Terms without Our prior written consent; We may assign them, for example in connection with a merger, acquisition or reorganisation, in which case Your Personal Information may be transferred as described in Our Privacy Policy. Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control (force majeure). These Terms, together with the Privacy Policy, are the entire agreement between You and Us regarding the Service.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes in Our practices, technology, legal requirements, or other operational needs. We will do Our best to inform You of material changes (for example by email or a notice on the website), but We cannot guarantee that notice of every change will reach You, and We reserve the right to update the Terms at any time. When changes occur, the "Date of Last Revision" at the top of these Terms will be updated; We recommend that You review these Terms periodically. Your continued use of the Service after changes take effect constitutes Your acceptance of the revised Terms.

17. Governing Law and Jurisdiction

These Terms and any dispute relating to them are governed by Swedish law. Disputes shall be subject to the exclusive jurisdiction of the courts of Malmö, Sweden (Malmö tingsrätt), and You agree to submit to the personal jurisdiction of such courts. Consumers may also refer a dispute to the Swedish National Board for Consumer Disputes (ARN), and nothing in these Terms deprives consumers of the protection of mandatory provisions of the law of their country of residence. Our servers are hosted in Sweden, and We comply with applicable Swedish and European Union data protection and privacy laws.

18. Contact Information

For any questions, concerns, or requests regarding these Terms of Service, please visit our Contact Page for all available contact methods. Velrix is a trading name of Hypefox AB, org. no. 559570-6416, VAT SE559570641601, Hyllie Boulevard 34, 215 32 Malmö, Sweden.